Contact Us

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Office Hours

Monday - Thursday

8:00am - 5:00pm AEST

Friday

8:00am - 4:00pm AEST

Saturday

8:00am - 12:00pm AEST

Sunday

Office Closed

Your Details

Office Hours

Monday - Thursday

8:00am - 5:00pm AEST

Friday

8:00am - 4:00pm AEST

Saturday

8:00am - 12:00pm AEST

Sunday

Office Closed

Need a Hand?

Our customer service team are here to help.

If you have any questions, whether you're a new customer or an existing one - our friendly customer service team will be happy to help you.

You can easily get in touch online or via the Better Credit app. Jacaranda's customer service team is available to chat six days a week, and services are available online 24/7.

Your questions may be answered here

Over 5,000 reviews

Trusted By 1,000s

4.9/5

4.8/5

4.7/5

4.9/5

Shaan Johari - Google Review

Super easy and fast system, applying was seamless and money was instant!
Scott Milkauskas - Google Review

I found jacaranda after a few other places wouldn't even look at my application, there process was pretty quick, got a response almost immediately and a good deal! Can't ask for much more, would use again and recommend.
naomie falconer - Google Review

Jacaranda is always helpful, wonderful customer service every time. Contact is easy and quick.
Nathan Ross - Google Review

Brilliant service and quick action during application process the best there can be when it comes to quick loans.
Breeanne Pocock - Google Review

Jacaranda finance is definitely one of the smoothest and easiest places to apply for a loan. They make the process comfortable and with no hassle. Would recommend Jacaranda to any one !
Dianita Miguel - Google Review

It is easy to apply online, fast, reliable and they will try to help you as much as they can. I can recommend it to my friends and relatives. Thank you very much.
Kevin Kupke - Google Review

Good people to work with. Application was easy and straight forward. Could use different payment options, but still good options. Would use again.
Brendan Lau88 - Google Review

Excellent 5 STAR customer service and always available with a quick response. Very happy with advice and the fantastic service provided. Quick, hassle free and easy. Thank you.
Kayleb Perkin - Google Review

Fast, reliable service had money in acc same day
Rebecca Hay - Google Review

Jacaranda finance were amazing they took into account all of my circumstances when other lenders wouldnt. They were easy to contact and keep me up to date at all stages of the easy process.
Rob Smith - Google Review

Had a good experience with jacaranda finance the form was easy to follow and the team helped when I had questions